FAQs

Frequently Asked Questions (FAQs) – PakifyGlobalMart

1. What is PakifyGlobalMart?

PakifyGlobalMart is an online shopping platform offering a wide range of high-quality products from Pakistan and around the world. We aim to bring you global shopping convenience with reliable delivery and excellent customer service.

2. What kind of products do you sell?

We offer a diverse range of products including clothing, electronics, home & kitchen essentials, beauty items, accessories, and more. New items are added regularly to keep our catalog fresh and up to date.

3. Do you ship nationally?

Yes! We ship to local Shipping options and costs are calculated at checkout based on your location.

4. How long does delivery take?

Delivery times vary based on your location and the product. Typically, local deliveries take 3–7 business days, while international orders may take 7–21 business days. You’ll receive tracking information once your order is dispatched.

5. How can I track my order?

After your order is shipped, you’ll receive a tracking number via email or SMS. You can also log in to your PakifyGlobalMart account to track your order status.

6. What payment methods do you accept?

We accept a variety of payment methods including credit/debit cards, bank transfers, mobile wallets, and Cash on Delivery (available in select regions).

7. Can I return or exchange a product?

Yes, we offer hassle-free returns and exchanges within 7 days of delivery (terms apply). The item must be unused, with original packaging and receipt.

8. What if I receive a damaged or wrong item?

Please contact our support team within 48 hours of receiving the order. We’ll arrange for a replacement or refund as quickly as possible.

9. Do you offer discounts or promotions?

Yes! We regularly run sales, promotions, and exclusive offers. Subscribe to our newsletter or follow us on social media to stay updated.

10. How can I contact customer support?

You can reach us via:
📧 Email: support@pakifyglobalmart.com
📞 Phone/WhatsApp: +923035302116
💬 Live Chat: Available on our website during business hours